Privacy policy

Information we collect

Personal information: we collect information that identifies you, such as your name, email address, phone number, mailing address, date of birth, passport information, and travel preferences (for example, dietary restrictions or preferred seat). We collect this when you book a flight, sign up for an account, or contact us.

Payment information: we collect payment information, such as your credit card number, expiry date and billing address, when you purchase a flight. This information is processed securely by a third-party payment processor and is not stored by Cheaper Fly.

Device information: we automatically collect information about your device, such as your IP address, browser type, operating system, and browsing activity on our website and mobile app. We use this information to improve our services and personalise your experience.

How we use your information

We use your information to process and manage your flight bookings, send you booking confirmations and updates, provide customer support, and personalise your experience on our website and mobile app.

We may also use your information to send you marketing emails and promotions about our services and partners. You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us.

We may use your information for fraud prevention and security purposes.

Information sharing

We will not share your personal information with third parties except in the following circumstances:

To fulfil your booking: we share your information with airlines and other service providers to complete your flight booking.

For legal reasons: we may disclose your information if required by law, such as in response to a court order or subpoena.

With service providers: we may share your information with third-party service providers, such as data analytics and customer support providers, who help us operate our websites and mobile apps. These providers are bound by contractual obligations to keep your information confidential.

Data retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting or tax purposes. We then securely delete it.

Your choices

You have the right to access, rectify, erase, restrict the processing of, and receive a copy of your personal information. You can also object to processing your personal information and withdraw your consent at any time.

To exercise these rights, contact us at info@cheaperfly.co.uk or call us on +44 20 3435 8353.

Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your information.

Changes to this policy

We may update this Privacy Policy from time to time. We will post any changes on our website and mobile app. We encourage you to review this policy periodically for the latest information.

Contact us

If you have any questions about this Privacy Policy, contact us at info@cheaperfly.co.uk or call us on +44 20 3435 8353.

Thank you for choosing Cheaper Fly!